(highlight:: Prioritizing Change Management Tasks
Summary:
Change managers help organizations by making business leaders aware of the potential impact of too many concurrent changes, incorrect direction, employee readiness, and unexpected resistance.
Their role is to provide honest, quantifiable, and qualitative data to aid business leaders in making informed decisions about change priorities.
Transcript:
Speaker 2
I was about to say how do you then prioritize. I only have three spots on my plate but I got 10 things to do help organizations figure out what should be on their plate.
Speaker 1
That's right. So the thing with that is, you know, the organization's business leaders have to determine the priorities. The change manager's job is to make them aware that there could be too many things going on, or maybe this isn't the right direction or the employees can't take this change on right now For these reasons or we're experiencing more resistance than we thought so it's going to take longer. All of that information has to get back to the business leaders because ultimately we look to them to make those decisions around priorities. And we want to give them as much information as possible to make those decisions. So we have to be honest with them, we have to give them the quantifiable and qualitative right data to be able to show them what employees are actually feeling what's real what's not real.)
- Time 0:10:28
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(highlight:: Business Leaders Set Priorities Based on Inputs from Change Managers
Summary:
Change managers play a crucial role in providing business leaders with essential information to determine priorities.
They need to communicate if there are too many changes, if the direction is incorrect, or if there is resistance from employees. By conveying both quantitative and qualitative data, change managers help business leaders make informed decisions.
Ultimately, business leaders analyze this information to make decisions and relay them back to the organization.
Transcript:
Speaker 1
So the thing with that is, you know, the organization's business leaders have to determine the priorities. The change manager's job is to make them aware that there could be too many things going on, or maybe this isn't the right direction or the employees can't take this change on right now For these reasons or we're experiencing more resistance than we thought so it's going to take longer. All of that information has to get back to the business leaders because ultimately we look to them to make those decisions around priorities. And we want to give them as much information as possible to make those decisions. So we have to be honest with them, we have to give them the quantifiable and qualitative right data to be able to show them what employees are actually feeling what's real what's not real. So they can make a good business decision and a good business leader will look at it, analyze the information and then make a decision and relay that information back to the organization.)
- Time 0:10:37
- business_decisions, change_management, decision-making, prioritization,