(highlight:: It may sound
counterintuitive, but the mandate of such a job is not to “do the best you
can.” It is to get it done. And if the way to get it done is to ask for
help, then that’s what you should do.)
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(highlight:: Maybe the problem was harder than
we realized, maybe it required a different skill set, maybe it needed more
authority; whatever the problem, it is good to be open with it so everyone can
set expectations appropriately. In an ideal world everyone would be operating
under conditions that allowed them to succeed on their own, but until we
manage to create such a world loop you should do whatever you must to get it
done, even if that means asking for help.)
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