Talk Less. Listen More. Here’s How.

@tags:: #lit✍/📰️article/highlights
@links:: interpersonal skills, listening,
@ref:: Talk Less. Listen More. Here’s How.
@author:: KATE MURPHY

2020-07-20 KATE MURPHY - Talk Less. Listen More. Here’s How.

Book cover of "Talk Less. Listen More. Here’s How."

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avoid asking people personal and appraising questions like “What do you do for a living?” or “What part of town do you live in?” or “What school did you go to?” or “Are you married?” This line of questioning is not an honest attempt to get to know who you’re talking to so much as rank them in the social hierarchy. It’s more like an interrogation and, as a former C.I.A. agent told me, interrogation will get you information, but it won’t be credible or reliable.
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