org design work happens all the time, everywhere in the business. Not just at the top.
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I stumbled upon a handful of questions that aren't necessarily new to the org design world, but felt more useful than the existing models in addressing the most important issues for folks up (further from the customer) and down (closer to the customer) the organization.Do we have the right parts, set up the right way? (Configuration)Are we headed in the right direction? (Orientation)Are the right people doing enough of the right work? (Delegation)Are we getting better and smarter every day? (Education)If we can answer "yes" to all four of those questions, everything will work out OK. When we answer "no" to any of them, things start to get off-track.The attribute for each item made a handy acronym: CODE.
- No location available
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org design work happens all the time, everywhere in the business. Not just at the top.
- No location available
-

I stumbled upon a handful of questions that aren't necessarily new to the org design world, but felt more useful than the existing models in addressing the most important issues for folks up (further from the customer) and down (closer to the customer) the organization.Do we have the right parts, set up the right way? (Configuration)Are we headed in the right direction? (Orientation)Are the right people doing enough of the right work? (Delegation)Are we getting better and smarter every day? (Education)If we can answer "yes" to all four of those questions, everything will work out OK. When we answer "no" to any of them, things start to get off-track.The attribute for each item made a handy acronym: CODE.
- No location available
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