Decide what aspects to show to describe the experience. Core elements include actions, thoughts, and feelings.
- Page 277
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Describe the interfaces between the individual and organization for each phase.
- Page 277
-

Indicate which roles or departments are involved at each touchpoint. Other elements you can map are the goals of the organization
- Page 277
-

strategic imperatives, and even policies. Show what is valuable to the organization.
- Page 278
-

Decide what aspects to show to describe the experience. Core elements include actions, thoughts, and feelings.
- Page 277
-

Describe the interfaces between the individual and organization for each phase.
- Page 277
-

Indicate which roles or departments are involved at each touchpoint. Other elements you can map are the goals of the organization
- Page 277
-

strategic imperatives, and even policies. Show what is valuable to the organization.
- Page 278
-