2021-08-13 The Knowledge Project with Shane Parrish 115 - Danny Meyer Hospitality and Humanity
!tags:: #lit✍/🎧podcast #status🚦/🟢green
!links:: Entrepreneurship Organization Building Organizational Culture Hiring
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Reference
- The Knowledge Project with Shane Parrish: #115 Danny Meyer - Hospitality and Humanity
Notes
- Building a great business is like creating a great wine
- Start with great soil (the work environment, geographic location, interior design, etc.)
- Train the vines (Provide people with opportunities to flourish)
- Prune some of the grapes, especially those at the top - they'll provide shade that prevents the grapes down below from getting all the nutrients they need and, furthermore, the soil can only support so many grapes before it suffers.
- "In any great vineyard, you have to prune some of the grapes for the rest of the vineto survive."
- Pray for a good climate
- How to grow organizational culture
- An employee that's great at a certain function of their job is only 49 points of 100. The other 51 points is for hospitality.
- 6 Emotional Skills to Hire For
- Optimistic kindness - Kind eyes
- Curiosity - People who look at everyday as an opportunity to learn something
- Work Ethic - Seeing something that can be improved and taking the initiative to improve it
- Empathy - Doing to others as they would want to be done to them
- Self-Awareness - "Understanding your own personal weather report"
- Integrity - Doing the right thing and caring about doing the right thing
- Can't/Won't/Can/Will Matrix for Hiring Decisions